Holiday schedule 2025: Warehouse & customer service availability
As we approach the festive season, we would like to keep all Pactic partners and customers informed about our upcoming holiday operating schedule. To ensure smooth planning for your shipments, returns, and customer service requests, please review the closure dates for our Hungarian and Romanian operations below.
Hungary – Holiday closures
Our Hungarian warehouse and customer service will follow the schedule below:
December 24–28 – Closed
December 29–31 – Operating as usual (normal schedule)
January 1–4 – Closed
January 5, 2026 – First working day, normal operations resume
During these days, order processing, dispatching, and customer support will be paused. Operations will resume on the next business day following each closure period.
Romania – Holiday closures
Our Romanian warehouse and customer service will observe the following holiday schedule:
December 1 – National Holiday
December 25–28 – Closed
December 29–31 – Operating as usual (normal schedule)
January 1–4 – Closed
January 6–7 – Closed
As with our HU operations, all processing and support activities will be temporarily on hold during these periods.
What this means for you
Orders placed right before or during these dates may experience slight delays.
Service tickets will be handled once our teams return.
We recommend scheduling shipments ahead of time to avoid holiday congestion.
Thank you for your cooperation
We appreciate your understanding and support during the holiday season. The entire Pactic team wishes you joyful celebrations and a successful start to the new year!
If you have any questions, feel free to reach out before the holiday closures begin.